Human Resources Certificate – Non-Credit

During Part I, a general introduction to the fundamental functions of human resource management is presented. In addition, the areas of workforce development and affirmative action are emphasized. The course will cover the laws affecting Equal Employment Opportunity such as Title VII of the Civil Rights Act, Age Discrimination, Americans with Disability Act, and Immigration Reform Act. The session will conclude with business ethics and corporate social responsibility.

Brockton | B222| 17945 | $249 plus textbook
Tuesday | 6:00 PM - 8:30 PM
9/21/2021 - 10/26/2021
Instructor: Darlene Woo

Part II introduces strategic planning, job analysis, job descriptions, and succession planning. The course will emphasize the selection and hiring process. The major areas addressed will be the development of recruitment and retention plans, interviewing, and reviewing resumes. In addition, training and development and conducting effective performance evaluations as well as setting performance objectives will be discussed in detail. By the end of the course, students will have a clear understanding of the recruitment, selection, and retention process.

Brockton | B222 | 17946 | $249
Tuesday | 6:00 PM - 8:30 PM
11/2/2021 - 12/7/2021
Instructor: Darlene Woo

Part III takes an in-depth look at indirect and direct compensation with emphasis on job evaluation, job pricing, labor markets, and compensation surveys. In addition, the course will focus on mandated legally required benefits and health care legislation such as Family and Medical Leave Act (FMLA), Health Insurance Portability Accountability Act (HIPAA), and the Consolidated Omnibus Budget Reconciliation Act (COBRA). The course will end with a review of a safe and healthy work environment.

Beginning with a review of the evolution of the labor and union movement, Part IV takes an in-depth look at employee and labor relations environments. The course addresses concerns and issues related to unionization and collective bargaining and will outline the grievance process. In addition, internal employee relations will be discussed including approaches to disciplinary action, termination, downsizing, promotions and transfers. The course will end with an introduction to Global HR Management.

Darlene Woo holds a B.S. in Human Resource Management from Bridgewater State University, and is a graduate of the New England School for Financial Studies and has earned her HRCI Senior Professional Human Resource and SHRM-Senior Certified Professional Certifications. She is the Vice President of Human Resources at South Shore Bank. With over 18 years of experience, she brings a thorough understanding of all aspects of Human Resource Management.