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About Our Program

This certificate program is designed for entry-level Human Resources professionals or for individuals considering a new career direction or credential.

Courses must be taken in sequential order.
Fall CoursesSpring Courses
  • Human Resources, Part I
  • Human Resources, Part II
  • Human Resources, Part III
  • Human Resources, Part IV
  • Fall Courses

    • Human Resources, Part I
      During Part I, a general introduction to the fundamental functions of human resource management is presented. In addition, the areas of workforce development and affirmative action are emphasized. The course will cover the laws affecting Equal Employment Opportunity such as Title VII of the Civil Rights Act, Age Discrimination, Americans with Disability Act, and Immigration Reform Act. The session will conclude with business ethics and corporate social responsibility.
    • Human Resources, Part II
      Part II introduces strategic planning, job analysis, job descriptions, and succession planning. The course will emphasize the selection and hiring process. The major areas addressed will be the development of recruitment and retention plans, interviewing, and reviewing resumes. In addition, training and development and conducting effective performance evaluations as well as setting performance objectives will be discussed in detail. By the end of the course, students will have a clear understanding of the recruitment, selection, and retention process.
  • Spring Courses

    • Human Resources, Part III
      Part III takes an in-depth look at indirect and direct compensation with emphasis on job evaluation, job pricing, labor markets, and compensation surveys. In addition, the course will focus on mandated legally required benefits and health care legislation such as Family and Medical Leave Act (FMLA), Health Insurance Portability Accountability Act (HIPAA), and the Consolidated Omnibus Budget Reconciliation Act (COBRA). The course will end with a review of a safe and healthy work environment.
    • Human Resources, Part IV
      Beginning with a review of the evolution of the labor and union movement, Part IV takes an in-depth look at employee and labor relations environments. The course addresses concerns and issues related to unionization and collective bargaining and will outline the grievance process. In addition, internal employee relations will be discussed including approaches to disciplinary action, termination, downsizing, promotions and transfers. The course will end with an introduction to Global HR Management.

Certificate of Completion

A certificate will be awarded upon successful completion of all four courses. Courses must be taken in sequential order.

About Our Instructor

Darlene Woo is the Vice President of Human Resources at South Shore Bank.  She holds a Bachelor’s Degree in Human Resource Management from Bridgewater State, is a graduate of the New England School for Financial Studies and has earned her HRCI Senior Professional Human Resource and SHRM-Senior Certified Professional certifications.  With over 18 years of experience, she brings a thorough understanding in all aspects of Human Resource Management.