Information Technology Services
Information Technology Services (ITS) provides support for technologies to enhance learning and increase the efficiency of academic and administrative processes. In partnership with academic and administrative departments, ITS is a key contributor to the success of the college’s mission. We strive to promote partnerships and collaboration to achieve excellence in the use of information technology; and for responsiveness, reliability, and excellence in customer service.
ITS assists the college community in the use of technology through service delivery and support; training opportunities for faculty and staff; maintenance of desktop, laptop, network, and server technology; and provision of web services. We maintain academic computer labs, support desktop and laptop technology for faculty and staff, help insure that the College’s technology infrastructure meets user needs, and support the delivery and receipt of distance learning.
ITS Help Desk
Staff and Students needing services are welcome to contact the ITS Help Desk through
the ITS Service Portal.
helpdesk@massasoit.mass.edu
(508) 588-9100 x1139
For access to personalized information and applications, please log into the MyMassasoit Portal.
Disaster Recovery Plan and ITS Backup Procedures
Massasoit Community College has a current disaster recovery plan and backup procedures on file. Please direct all inquiries concerning this to William Morrison, Chief Information Officer, wmorrison@massasoit.mass.edu.