With regard to the Massasoit Community College [the College] website and any official College web presence which is developed by, maintained by, or offered through third party vendors and open sources, the College commits to provide a website accessible to persons with diverse needs by complying with the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content,  so that students, faculty, staff, and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use such individuals shall not be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination through any College web content.

The Webmaster will be responsible for reviewing and evaluating new material that is published by the College staff and uploaded to the website for accessibility. Any areas of concern will be addressed within 30 days of discovery via a corrective action plan, to be developed by the Webmaster.

Content Management System

The College currently uses WordPress [WP] to manage all pages under the www.massasoit.edu domain. WP users will be required to complete accessibility training prior to assuming responsibility for website content maintenance and prior to receiving access to the WP.

Roles & Responsibilities

User list of name, role and login information maintained by the Webmaster

  • Administrator – nothing is off limits
  • Editor – has access to all posts, pages, comments, categories, tags, and links.
  • Author – can write, upload photos to, edit, and publish their own posts.
  • Contributor – has no publishing or uploading capability, but can write and edit their own posts until they are published

The following procedures apply to all new, updated and existing web pages, as well as all web content produced or updated by the College, or provided by third-party developers.

  1. Page
    • Check with Siteimprove Accessibility Evaluation platform
  2. Assets
    • PDF
      • Will be reviewed to see if it can converted to an HTML page
    • Images
      • Submitted to Marketing for approval
    • Other – Word, Excel, PowerPoint, etc…
      • Check with creating application before converting to PDF

The Webmaster will continue to maintain and develop site-wide templates that are used to create all of the site’s HTML based content located at the www.massasoit.edu domain. Any HTML/CSS/JavaScript update that is required to make a template accessible will continue to flow through that office.

Marketing/Communications are responsible for the overall design of the College’s website.

In order for any third-party applications to be embedded on the website, they are expected to comply with the same website accessibility guidelines followed by the College.

Removal of outdated content

The College expects outdated, irrelevant content to be promptly deleted. Files and folders within WP should be examined quarterly for obsolete material. Links within the website will be clearly labeled and placed consistently throughout, allowing all readers to move seamlessly through related pages.

Use of Templates

Web content updates will be restricted by the templates within WP. Adjustments to templates can only be made by the Webmaster to ensure accessibility standards are followed. The templates will include a link in the footer to the College’s website accessibility policy.

Use of photos/graphics/videos

Photos, graphics, videos and other non-HTML content can be difficult to absorb in a screen reader or other assistive device and must be approved by Marketing/Communications prior to uploading to the site. The College is committed to posting non-HTML content only on an as-needed basis with care to ensure readability.

Photos and graphics must be accompanied by alternative text, unless used solely for decorative purposes. When possible, site administrators will avoid using images of text. If a text graphic is used, it must have appropriate alternative text. Avoid using GIF files.

Videos must be downloaded from YouTube or Vimeo.


For assistance in accessing a College website due to a disability, or for any reason, please submit an accessibility feedback form or contact the Webmaster at webmaster@massasoit.mass.edu.

Complaints can be filed with the College’s Title IX and Compliance Officer, Amee Synnott at  asynnott@massasoit.mass.edu or by phone at 508-588-9100 x1304.

To file a complaint with the U.S. Department of Education, please contact the:
Office for Civil Rights
Boston Office
U.S. Department of Education
5 Post Office Square, 8th Floor
Boston, MA 02109-3921
Phone: 617-289-0111
Fax: 617-289-0150

Rev. D – 07/27/2022