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With regard to the Massasoit Community College (the College) website and any official College web presence which is developed by, maintained by, or offered through third party vendors and open sources, the College commits to provide a website accessible to persons with diverse needs by complying with the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content,  so that students, faculty, staff, and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use such individuals shall not be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination through any College web content.

Webmaster will be responsible for reviewing and evaluating new material that is published by College staff and uploaded to the website for accessibility. Any areas of concern will be addressed within 30 days of discovery via a corrective action plan, to be developed by the Webmaster.

Content Management System

The College currently uses the Percussion Content Management System (CMS) to manage all pages under the domain. CMS users will be required to complete accessibility training prior to assuming responsibility for website content maintenance and prior to receiving access to the CMS.  Webmaster has completed this training.

CMS Roles & Responsibilities

User list of name, role and login information maintained by Webmaster

  • Contributor
    • Add or modify existing content
    • Submit page for Review
  • Editor
    • Add or modify existing content
    • Submit assets for approval
    • Approve page content
    • Submit page for review and publish
  • Administrator [admin]
    • Create new pages and templates
    • Add or modify existing content
    • Review submitted documents
    • Check pages and documents for accessibility
    • Publish accepted content

The following procedures apply to all new, updated and existing web pages, as well as all web content produced or updated by the College, or provided by third-party developers.

  1. Page
    • Check with Siteimprove Accessibility Evaluation platform
  2. Asset
    • PDF
      • Checked by Webmaster using Acrobat XI
      • Will be reviewed to see if it can converted to an HTML page
    • Images
      • Submitted to Marketing for approval
    • Other – Word, Excel, PowerPoint, etc…
      • Check with creating application before converting to PDF

Webmaster will continue to maintain and develop site-wide templates that are used to create all of the site’s HTML based content located at the domain. Any HTML/CSS/JavaScript update that is required to make a template accessible will continue to flow through that office.

College Communications are responsible for the overall design of the College’s website.

In order for any third-party applications to be embedded on the website, they are expected to comply with the same website accessibility guidelines followed by the College.

Removal of outdated content

The College expects outdated, irrelevant content to be promptly deleted. Files and folders within the CMS should be examined monthly for obsolete material. Links within the website will be clearly labeled and placed consistently throughout, allowing all readers to move seamlessly through related pages.

Use of Templates

Web content updates will be restricted by the templates within the CMS. Adjustments to templates can only be made by the Webmaster to ensure accessibility standards are followed. The templates will include a link in the footer to the College’s website accessibility policy.

Use of photos/videos/graphics/fonts and colors

Photos, videos and other non-HTML content can be difficult to absorb in a screen reader or other assistive device. The College is committed to posting non-HTML content only on an as-needed basis with care to ensure readability.

Photos, videos, graphics, fonts and colors must be approved by Marketing before using in the CMS.

Photos and graphics must be accompanied by alternative text, unless used solely for decorative purposes. When possible, site administrators will avoid using images of text. If a text graphic is used, it must have appropriate alternative text. Avoid using GIF files.


For assistance in accessing a College website due to a disability, or for any reason, please contact Webmaster at or submit an accessibility feedback form.

Complaints can be filed with the College’s Interim ADA/504 Coordinator, Dr. Rubén Barato,, who can also be contacted at 508-588-9100 x1415

To file a complaint with the U.S. Department of Education, please contact the:
Office for Civil Rights by email at
Boston Office
U.S. Department of Education
5 Post Office Square, 8th Floor
Boston, MA 02109-3921
Phone: 617-289-0111
Fax: 617-289-0150