Access & Disability Resources

Beginning in Spring 2025, ADR will be using a secure online platform called Accommodate to manage the registration and accommodation process. Accommodate will allow students to: view and upload documentation, request accommodations for the semester, book appointments to meet with ADR staff, book testing room appointments and receive news and reminders

To register with Access & Disability Resources please complete the ADR Intake and Request for Accommodations form. You will need your Massasoit ID and Massasoit email to complete the registration form. Although not required, you are encouraged to upload qualifying documentation at the time you complete the ADR Intake and Request for Accommodations form. However, you will be able to upload documentation at a later point in the registration process if your documentation isn’t immediately available. Please note you may be asked to provide additional documentation at a later point. Please review the Documentation Guidelines in the dialog box below.

Students that have received an Accommodation Letter through Accommodate (ADR’s secure online accommodation management platform) may request a new Accommodation Letter by logging onto Accommodate Login and following the steps noted below.

1. Log into MyMassasoit (portal)
2. Search for the Access & Disability Resources Card
3. Click on Semester Accommodation Request to complete the semester request
4. Click Accommodation on the left side and then click Semester Accommodation Request
5. Click the blue Add New button
6.Choose the current or upcoming semester
7. Click Review the Renewal to choose which accommodations for which classes
8. Watch for your Accommodation Form letter and then sign and save.

You will find your letter under Accommodation and then Accommodation Letters. Please reach out to ADR if you are unable to complete the process or if you have any questions. adr@massasoit.mass.edu or 508-588-9100 x1807

Why is ADR requesting documentation?

Academic accommodations and services will be determined through an interactive process (between the student and ADR staff) which includes a discussion regarding disability history, prior use of accommodations and the impact of the disability in the educational environment. Documentation can be used to help verify a disability.

Documentation that can be submitted for review.

• Diagnostic testing such as Neuropsychological Evaluations, Educational Assessments or Psychological Evaluations
• Provider Disability Verification letter from a physician/health care provider or mental health care practitioner. See Guidelines below.
• Veteran’s Affairs Disability Rating letter
• Disability Verification Form  Can be used if you do not have documentation of your disability and your physician, healthcare provider or mental health practitioner prefers to fill out a form rather then write the Disability Verification Letter

« IEPs and 504 Plans are not typically considered sufficient documentation but can be provided as supplemental documentation.

Provider disability verification letter guidelines

The disability verification letter should address the following:

• Diagnosis and/or DSM code and method to determine diagnosis.
• Date of the initial diagnosis (if available).
• Date of the most recent appointment.
• The severity of the disability and its impact on the student (low, med, high).
• The impact of the diagnosis on the student in the academic setting
• The frequency, duration and progression of symptoms.
• Include suggested accommodations.
• Include Professional’s credentials and signature
• Written on the practice’s letterhead

The disability verification letter can be given to the student to deliver to ADR or uploaded to https://massasoit.edu/adr–documentation.

Students may have one or more of the following disabilities, conditions or impairments (this list is not exhaustive): learning disabilities, ADD/ADHD, Autism Spectrum Disorder, psychiatric disorders, physical or mobility impairments, chronic health conditions, deafness or hearing loss, blindness or low vision, traumatic brain injury, service related disabilities, or a temporary disabling condition that may require temporary accommodations.

Disability documentation is maintained in secure electronic files with access limited to ADR staff. Diagnostic information does not become part of the student’s academic transcript. Faculty will not be informed of a student’s diagnosis, but will need to receive an Accommodation Letter informing faculty of the student’s approved accommodations.

ADR staff are considered mandated reporters which means that explicit information shared with ADR about sexual assault or recent suicide attempts or plans, requires us to help connect students with confidential resources. If students would rather not disclose to ADR staff, they can share diagnoses, symptoms and impact without sharing explicit details of the event or events.

Newly admitted students may be required to take placement tests to determine suitable Math and English courses and/or satisfy prerequisites for classes. Testing accommodations for placement tests are available through ADR for students with a documented disability.

• Testing with accommodations is by appointment only and needs to be scheduled directly with ADR; appointment times will vary by campus, proctor availability, accommodations being requested and department obligations.
• Placement tests for Math and Reading are untimed for all students, only the writing portion is timed.
• In order to receive accommodations for placement testing, students will need to be registered with ADR (see Register with ADR dialog box above)
• On the day of the placement testing, students will be asked to show a photo ID to verify their identification.

ADR does not offer diagnostic testing, coaching (social or academic), personal care assistance, transportation assistance, or modification of curriculum.

Access & Disability Resources is the office on campus that is responsible for providing services and accommodations for eligible students with disabilities under ADA and Section 504 legislation. However, separate from ADR, the TRIO SSS cohort program is available to students with disabilities.
TRIO Student Support Services (TRIO SSS) supports students who are a) first generation, b) low-income, and/or c) have a documented disability. The free services available to all TRIO participants at Massasoit Community College include: 1-on-1 Academic Advising, Transfer Counseling, Four-year College Visits & Tours, Financial Aid Counseling, Grant Aid Scholarships (for eligible students), Educational Seminars & Workshops, Individualized Assessment and Evaluation (financial, educational and career exploration), Peer Mentoring & Leadership, Cultural Events & Activities and Referral Services.
Learn more about TRIO

Access & Disability Resources has a variety of assistive technologies available to assist you in accessing your testing material during a testing appointment. In addition, some technologies can be loaned out for the semester (if the student is registered with ADR). JAWS Fusion is available in ADR, in both Canton and Brockton libraries and in the Student Success lounge in the B building on the Brockton campus. Please meet with a disability counselor to learn more about how assistive technology may be helpful to you and what assistive technology is available for free on a variety of apps and personal devices.

Dragon Naturally Speaking

• • Voice recognition computer software that types as you talk. A great resource for students with dysgraphia, spelling, upper extremity injuries, upper extremity mobility challenges and/or typing issues. The more you use Dragon Naturally Speaking the more familiar it gets with your individual voice, vocabulary and speech. It does take practice for it to become truly useful.
• Kurzweil 3000
  • This software program scans written material and reads it out loud. It can assist with writing organization and will typically benefit students with reading and/or attention issues.
• JAWS Fusion (JAWS and ZoomText)
  • JAWS is a screen reader software designed for students who are blind or have limited vision. ZoomText Magnifier/Reader is a fully integrated magnification and reading program tailored for low-vision users.
• GLEAN
  • Note taking software- with transcription

• Braille Printer
  • Specialized printer that prints documents in Braille
• Live Scribe Smart Pens
  • Pens with the capacity to record lectures. Designed to assist students taking their own notes. Pens and their specialized note books are available to loan for the semester.
• Individual Assistive Listening Devices (by Phonak)
  • Microphones and receivers are used to amplify sound.

• My Reader Closed Circuit TV
  • Magnification system for printed materials.

Massasoit is committed to access, whether it be physical or print access, however, if you happen to experience a barrier to a physical space, printed material or attitudinal, we want to know about it so that we can respond to the person who encountered the barrier. Students, staff and visitors to the campus (in person or remotely) are encouraged to complete the Report an Access Concern form .

• Adjustment Disorder
• Anxiety Disorder
• Depression
• Hearing Loss
• Mobility Impairment
• Neurological Disorder
• PTSD
• Sleep Disorder
• Substance Abuse Disorder
• Traumatic Brain Injury
• Visual Impairment

Massasoit Community College’s Access and Disability Resources (ADR) office provides academic accommodations for veteran students who have a disability as a result of their service.  Accommodations may include, but are not limited to, extended time for testing, testing in a reduced distraction area, peer note taking, priority seating and availability to take short breaks. Individual accommodations are determined at the time of intake.

If you are interested in learning more about ADR services and how academic accommodations may mitigate some of the challenges you experience as a veteran with a service connected disability please contact ADR at 508-588-9100 x1807 or email adr@massasoit.mass.edu.

NOTE: Diagnostic information will be needed in order to complete the intake and to identify appropriate accommodations, however, diagnostic information or specific diagnosis WILL NOT be shared with faculty.

Massasoit is committed to providing students with disabilities equal, effective and meaningful access to all academic programs, community events, goods, and services in compliance with the ADA and Section 504 of the Rehabilitation Act. For more information, please see the  Affirmative Action Policy. The student can also choose to go directly to the Office of Civil Rights to file a grievance with the U.S. Department of Education at OCR Complaint.

If a student is requesting a change to their accommodation(s) we ask that the student meet with a staff of ADR. A change to accommodations can be based on a change in diagnosis, increase in symptoms, or another change the student believes necessitates a review of their accommodations. A staff member from ADR will meet with the student as part of the interactive process and obtain any additional relevant information necessary to make an informed determination. If the ADR staff is unsure if the requested accommodation is reasonable, the student will be asked to fill out the Request to Adjust Approved Accommodation  form. ADR staff will then meet as a team to discuss the requested accommodation(s), the basis of the student’s request and potential for equitable alternative accommodations. If the requested accommodation adjustment is approved, ADR will provide an updated Accommodation Letter to the student. The updated accommodations will become effective as soon as the updated letter is shared with the student’s faculty.

If a student has requested an accommodation and the accommodation is denied by the ADR team, the student has the right to appeal the decision. Students that believe an unfair determination was made can complete the Accommodation Appeal form. The student will need to meet with the Director of Academic Support Services to discuss their case. The Director will review the determination made by the ADR team, review the appeal form and then meet with the student to review the basis of their appeal. The Director will review all elements of the appeal and then issue a decision in writing to the student.

Massasoit Community College and Access & Disability Resources is committed to ensuring that students with disabilities have equal, effective, and meaningful access to all academic programs, community events, goods, and services provided by the college in compliance with the ADA and Section 504 of the Rehabilitation Act.

Students are encouraged to meet with ADR staff to discuss concerns regarding disability discrimination and to work together to find a resolution to the expressed concern. However, the disability discrimination complaint process takes place outside the operations of the ADR office. If the student is dis-satisfied with the resolution suggested by ADR, or decides to by-pass ADR, they may choose to file a disability discrimination complaint. For more information, please see Affirmative Action Policy on the Massasoit website. The student may also choose to go directly to the Office of Civil Rights to file a grievance with the U.S. Department of Education at OCR Complaint.

Massasoit Community College and Access & Disability Resources is committed to ensuring that students with disabilities have equal, effective, and meaningful access to all academic programs, community events, goods, and services provided by the college in compliance with the ADA and Section 504 of the Rehabilitation Act.

If a student has requested an accommodation and the accommodation request has been reviewed and denied by the ADR team, the student has the right to appeal the decision. Students that believe an unfair determination was made can complete the Accommodation Appeal form. Once the form gets submitted, the student will need to meet with the Director of Academic Support Services to discuss their case. The Director will review the determination made by the ADR team, review the appeal form and then meet with the student to review the basis of their appeal. The Director will review all elements of the appeal and then issue a decision in writing to the student.

Access and Disability Resources (ADR) is the office responsible for determining reasonable accommodations for eligible students. Students are deemed eligible for accommodations based on a review of current documentation, student interview, and history of accommodation use. Specific accommodations are approved on a case-by-case basis with consideration given to the correlation between the student’s requested accommodation and the functional limitations experienced because of the disability. In addition, accommodations must not substantially alter the educational program, intent, process, or be an administrative burden for College personnel to execute. Requests for accommodations must be submitted in a timely manner and cannot be enacted retroactively. However, students may find that changes to their accommodations may be necessary at some point during their education at Massasoit.

Students are always welcome to meet with ADR staff to discuss a request for an adjustment to the accommodations they were initially approved for.  A change to accommodations can be based on a new diagnosis, increase in symptoms, or another change the student believes necessitates a review of their accommodations. A staff member from ADR will meet with the student as part of the interactive process and obtain any additional relevant information necessary to make an informed determination. If the ADR staff is unsure if the requested accommodation is reasonable, the staff will ask that the student fill out the Request to Adjust Approved Accommodation  form. Once the form is submitted the ADR will meet as a team to discuss the requested accommodation(s), the basis of the student’s request and potential for equitable alternative accommodations. A team determination will then be made. If the requested adjustment is approved, ADR will provide an updated Accommodation Letter to the student. The updated accommodation(s) will become effective as soon as the updated letter is shared with the student’s faculty.

If the student is dis-satisfied with the determination made by the ADR team, the student may appeal the determination and initiate completing the Accommodation Appeal  process.