Phlebotomy Certificate Program Outcomes

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• Demonstrate knowledge of OSHA’s Blood Borne Pathogen Standard, control clinical site work practices and safety policies for phlebotomy procedures and specimen handling.
• Interpret order requisition for laboratory tests and select appropriate equipment for blood collection.
• Demonstrate correct patient identification for inpatients and outpatients as documented by clinical site procedure manual.
• Perform a minimum of 175 venipunctures by vacutainer according to CLSI guidelines.
• Perform proper technique for collecting blood specimen by butterfly needle.
• Follow established laboratory policies for patient refusal, inability to collect a sample and patient complications that may occur during the blood collection procedure.
• Demonstrate proper procedure for specimen handling and transport.
• Perform proper specimen processing procedures.
• Perform proper technique in microcollection and special collection procedures if applicable to laboratory.
• Utilize basic laboratory compute skills involved in laboratory specimen procurement.
• Relate medical ethics, professionalism and proper communication with all patient and staff interactions.
• Adhere to all HIPAA regulations.
• Demonstrate a responsible and accountable attitude toward work assignments.
• As a representative of the health care setting, maintain an attitude of “patient focus” and customer satisfaction in your service and interaction with patients.