Phlebotomy Certificate Program Outcomes - Massasoit Community College

Demonstrate knowledge of OSHA’s Blood Borne Pathogen Standard, control clinical site work practices and safety policies for phlebotomy procedures and specimen handling.
Interpret order requisition for laboratory tests and select appropriate equipment for blood collection.
Demonstrate correct patient identification for inpatients and outpatients as documented by clinical site procedure manual.
Perform a minimum of 175 venipunctures by vacutainer according to CLSI guidelines.
Perform proper technique for collecting blood specimen by butterfly needle.
Follow established laboratory policies for patient refusal, inability to collect a sample and patient complications that may occur during the blood collection procedure.
Demonstrate proper procedure for specimen handling and transport.
Perform proper specimen processing procedures.
Perform proper technique in microcollection and special collection procedures if applicable to laboratory.
Utilize basic laboratory compute skills involved in laboratory specimen procurement.
Relate medical ethics, professionalism and proper communication with all patient and staff interactions.
Adhere to all HIPAA regulations.
Demonstrate a responsible and accountable attitude toward work assignments.
As a representative of the health care setting, maintain an attitude of “patient focus” and customer satisfaction in your service and interaction with patients.