A: Check MassasoitStore.com for most up-to-date information. Book purchasing options include: New, Used, Digital, and Rental.
A: Two emails are received after placing an order: Order confirmation and order update. The order confirmation provides a summary of the purchase and a link to track order status. The order update will include instructions for digital books. This can include a passcode and a URL to access the digital content.
A: We accept returns on books purchased or rented through the website 30 days from your order date or 30 days from the start of classes, whichever is later. Unopened computer hardware and software may be refunded or exchanged within 14 days of purchase. Full return policy is available at link on bottom of the bookstore website.
- Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
- Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
- Hold on to your tracking information and shipping receipt until you get your refund.
A: Look for the “Sell Your Textbooks” link at the bottom of your store website. Follett has partnered with ValoreBooks to provide the best market-based pricing options for selling books.
A: You will receive rental reminder emails prior to the due date. You may also log into your online bookstore account for rental return information. FREE shipping labels are provided in your rental account. These are accessible up to the rental due date.
A: We accept all credits cards, PayPal, Apple Pay, and offer PayPal Credit. In addition, we accept Financial Aid and other School Credit where applicable.
A: Sign up for the bookstore email list at MassasoitStore.com to find out about textbooks, supplies, and more.