Hospitality Management Certificate Program Outcomes

To give students a path to obtain entry level management jobs in the hospitality industry, and as a pathway to an associate degree in hospitality management.
To identify and apply the Hospitality management and leadership concepts and skills relevant to the operational areas of hospitality management industry.
To demonstrate professional behavior and competencies in customer service and model these behavior as effective leaders.
To communicate effectively in oral and written communication utilizing learned soft skills.
To utilize leadership principles that recognize the challenges and opportunities of working effectively with people in a diverse and global environment.