The Associate of Applied Science Degree in Computer User Support is designed to serve the needs of the career-oriented student who wishes to find employment as an Information Technology Specialist in computer and related business careers that involve information security, computer networks, Microsoft Office applications, computer software and hardware maintenance, and help-desk services.

As students work through the various courses in this two-year program, they develop a solid background in the components of Microsoft Office (Word, Excel, PowerPoint, Access), setting up the Windows operating system, configuring and troubleshooting basic PCs, and local area networks (LANs). Information security concepts and help-desk systems are also included in the student’s coursework.

In addition to comprehensive computer-related technical skills, you will also acquire a strong, well-rounded business skill set consisting of management, communication, professionalism, and the so-called “soft skills,” which are essential for success in all business environments today.

According to the United States Bureau of Labor Statistics, in the years 2020-2030, there will be a 9% increase in the demand for computer user-support specialists. (Click here to learn more) In the South Shore and South Coast areas of Massachusetts, the demand for persons possessing the skills acquired through this degree far exceeds the supply.

Integrated into the program are courses that prepare students to sit for industry-standard certification exams such as COMP TIA A+, COMP TIA Network+, COMP TIA Security+ and Microsoft Office Specialist (Word, Excel PowerPoint).

From small to large, private to public, for-profit to non-profit institutions alike, information technology is the backbone to all successful, forward-moving organizations; and you will be prepared to be a part of today’s proactive and tech-savvy team in this environment upon completion of the Computer User-Support Degree.

 

Courses for Computer User Support

Semester 1

  • Beginning Windows/Word/Excel
  • Computer Hardware and Software Configuration
  • Liberal Arts Elective
  • English Composition I
  • Math Elective
  • Beginning PowerPoint (1 credit)

Semester 2

  • Professional Development for Business
  • Word Applications
  • English Composition II
  • Intermediate Powerpoint (1 credit)
  • Liberal Arts Elective
  • Principles of Management

Semester 3

  • Spreadsheet Applications **
  • Business Communication
  • Introduction to Networking **
  • Social Science or Humanities Elective
  • Introduction to Coding

Semester 4

  • Operating Systems Concepts **
  • Help Desk
  • Computer Information and Security **
  • Ethics in Information Technology
  • Science Elective (3 or 4 credits)
  • Beginning Access (1 credit)